Effective Date:
At Sweet Spa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://sweetspa.ae/) or interact with our services. We are committed to handling your data responsibly and transparently, in compliance with applicable laws and best practices.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided through forms or bookings.
- Transactional Data: Appointment history, service preferences, and payment-related information (processed securely via third-party providers).
- Device and Usage Data: IP address, browser type, device information, pages visited, and interaction data collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To confirm and manage appointments and services
- To respond to inquiries and provide customer support
- To personalize your experience on our website
- To improve website functionality and performance
- To send updates, offers, and service-related communications (with your consent)
- To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. zookies and Tracking Technologies
Sweet Spa uses cookies and similar tracking tools to enhance your experience, analyze site traffic, and deliver relevant content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.
4. Data Sharing and Third Parties
We may share your data with trusted service providers that help us operate our business (e.g., web hosting, payment gateways, booking tools). These parties are bound by strict confidentiality agreements and are only permitted to use your data as instructed.
In rare cases, we may disclose information if required by law or to protect our rights, users, or public safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system is entirely secure, we continuously update our practices to safeguard your information.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time (for communications)
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at +971 58 271 3305.
7. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe we have received data from a minor, please contact us immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of our site after changes implies your acceptance of the revised policy.
Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please call us at +971 58 271 3305 or visit our Contact page.
