Effective Date:
Welcome to Sweet Spa. By accessing or using our website (https://sweetspa.ae) and related services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or making a booking.
1. Use of Website
The content and services on this website are intended for users who are 18 years of age or older. By using this website, you confirm that you meet this age requirement. You agree not to use this website for any purpose that is unlawful or prohibited by these terms.
2. Services and Bookings
Sweet Spa offers wellness and personal care services that may vary by location, availability, and time. All bookings are subject to confirmation and availability. Prices listed on the website are in AED and may be updated without notice. Sweet Spa reserves the right to refuse or cancel bookings at our discretion, including for security or policy reasons.
3. Payment and Refund Policy
Payments can be made through the accepted methods listed on the website. Full payment may be required at the time of booking. Refunds are issued per our cancellation policy, which is clearly stated during the booking process. Missed appointments or last-minute cancellations may be non-refundable.
4. Cancellation and Rescheduling
Clients may cancel or reschedule appointments within the specified time window outlined in the booking confirmation. Failure to notify within this period may result in a cancellation fee. Sweet Spa reserves the right to cancel appointments due to unforeseen circumstances or maintenance, in which case a full refund or rescheduling option will be provided.
5. Health and Safety
Clients are responsible for informing our staff of any medical conditions, allergies, or physical limitations before beginning any treatment. Sweet Spa will not be liable for adverse reactions or complications arising from undisclosed conditions. We maintain strict hygiene and sanitation standards in compliance with UAE health regulations.
6. Code of Conduct
We maintain a professional, respectful, and safe environment for all clients and staff. Any inappropriate behavior, verbal abuse, or violation of professional boundaries will result in immediate termination of the session without refund and may be reported to the appropriate authorities.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Sweet Spa or its content providers and is protected by applicable copyright and trademark laws. Unauthorized use, copying, or reproduction is strictly prohibited.
8. Limitation of Liability
Sweet Spa is not liable for any direct, indirect, incidental, or consequential damages arising from using this website or our services. We provide accurate and up-to-date information, but do not guarantee the completeness or accuracy of content on this site.
9. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data following UAE data protection regulations and global best practices.
10. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. It is your responsibility to review this page regularly. Continued use of the site constitutes your acceptance of any changes made.
